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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Silvia

Silvia

March 12, 2025

5  out of  5
rating by Silvia
"Everyone in the office is so nice and helpful. I am extremely pleased with the service and knowledge that the Villaverde team has provided. All my questions are answered and explained thoroughly."
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Roberto Maradiaga

March 1, 2025

5  out of  5
rating by Roberto Maradiaga
"So helpful all the time they are the best thanks Rosio for you help"
We responded:
"Roberto, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Mariela Martin

February 19, 2025

5  out of  5
rating by Mariela Martin
"Excelente servicio al cliente. Mi familia lleva más de tres años con el mejor servicio. Siempre tienen alguien que hable español. Son muy amables, competentes y serviciales."
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Ramón Medina

February 19, 2025

5  out of  5
rating by Ramón Medina
"They are always helpfull and so nice. It really makes the difference when you need their help, amaizing custumer service."
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Donovaen Warren

February 13, 2025

5  out of  5
rating by Donovaen Warren
"Mrs Ruth has taken great care of me for the pass year and still has amazing service!!"
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Isabel Cristina

February 12, 2025

5  out of  5
rating by Isabel Cristina
"Excelente servicio al cliente. Tuve un reclamo después del huracán Helen, pero tuve problemas de comunicación con el ajustador que me asignaron, entonces fui a la oficina y Rocio me ayudó en todo lo relacionado a mi reclamo. Gracias a su paciencia, acompañamiento, profesionalismo y buena atención todo me quedó claro y mi reclamo fue resuelto. Gracias Rocio por tanto."
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paul viera

February 12, 2025

5  out of  5
rating by paul viera
"Ruth Lara....great service and very knowledgeable."
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Georgina Hernandez

February 11, 2025

5  out of  5
rating by Georgina Hernandez
"Muy atentoa y rapidos en la información y ayuda"
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Carlo Rivas

February 10, 2025

5  out of  5
rating by Carlo Rivas
"Fue muy effectivo cordial y eficiente Ruth"
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Patricia Villarreal

February 7, 2025

5  out of  5
rating by Patricia Villarreal
"Buena atencion a el cliente!"
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Raul Garcia

January 31, 2025

5  out of  5
rating by Raul Garcia
"Estoy muy contento con la atención y servicio que recibió con todas las representantes especialmente Ruth!!"
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Calvin Phan

January 13, 2025

5  out of  5
rating by Calvin Phan
"Rocio and the statefarm team here at the Felix Villaverde office are terrific, they helped me get the best coverage compared to others and are quick in getting me covered. Highly recommend working with them as an insurance provider."
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Erick Mendoza

January 13, 2025

5  out of  5
rating by Erick Mendoza
"100% recommended"
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Mayra Escalona

January 13, 2025

5  out of  5
rating by Mayra Escalona
"Excelente!!"
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Komar Harrington

January 7, 2025

5  out of  5
rating by Komar Harrington
"For the the pass few months state farm is wonderful"
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Tonye Torrence

August 20, 2024

5  out of  5
rating by Tonye Torrence
"Needed competitive price car insurance for 2 vehicles at a much lower rate than the price hike of our previous insurance coverage. To change insurance was done efficiently and accurately as the type of coverage we once have."
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Marci Masitto

July 25, 2024

5  out of  5
rating by Marci Masitto
"Rocio was great! She patiently answered all of my questions to add my son to my account."
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Gloria Avendano

July 25, 2024

5  out of  5
rating by Gloria Avendano
"Siempre que he necesitado ayuda ellos están dispuestos a prestarla, solucionando cada situación de forma rápida y acertada. Muy recomendados! Lily resolvió mi necesidad de manera muy eficiente. Gracias."
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Mayling Lima

July 9, 2024

5  out of  5
rating by Mayling Lima
"I'm glad I made the decision to change agencies. I have felt very well cared for and helped by Lili who has answered all my questions in this transition. They also speak my first language, which is Spanish, and it makes me feel more comfortable in resolving any situation."
We responded:
"Mayling, thank you for trusting my team and for the wonderful review!"
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Brandon Benjamin

May 3, 2024

5  out of  5
rating by Brandon Benjamin
"Liz was awesome. Liz helped me get the best policy that was suitable for me. Her knowledge is great and customer service is great. Highly recommend"
We responded:
"Brandon, thank you for the awesome review! I am so happy Liz was so helpful with your policy! "
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Kathy Lemon

May 2, 2024

5  out of  5
rating by Kathy Lemon
"Thanks to Liz, she got me back on track and answered all my questions and was very detailed. Thanks again. Appreciate you.🙏🏽❤️"
We responded:
"Kathy, thank you for the great review! I am thrilled Liz was so helpful! "
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Kim Marchbanks

May 1, 2024

5  out of  5
rating by Kim Marchbanks
"Ruth Lara graciously worked with me today to insure my new but very old car. She patiently assisted me with coverage by answering all my questions and concerns. She worked quickly and efficiently to help me get the auto insurance I need. I look forward to continuing insurance coverage with Felix Villaverde, State Farm Insurance Agent."
We responded:
"Kim, thank you for the great review! I am so happy Ruth was able to help you get your car insured new or old we are here to make sure you are protected! "
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Raquel Vazquez

April 27, 2024

5  out of  5
rating by Raquel Vazquez
"Una buena agencia de aseguranza, las muchas son muy amables y siempre con una buena actitud. Lily siempre me recibe con una una sonrisa. Recomiendo esta agencia de aseguranza!"
We responded:
"Raquel, thank you for the wonderful review! "
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Reionn Dodd

April 26, 2024

5  out of  5
rating by Reionn Dodd
"I’m always greeted and treated with much respect and They always been there for whenever I needed them. I really appreciate it"
We responded:
"Reionn, thank you for the great review! We are always here when you need us! "
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Ramon Reyes

April 26, 2024

5  out of  5
rating by Ramon Reyes
"Excelente servicio!"
We responded:
"Ramon, thank you for the excellent review! "